FAQs
How long does it take to process my order?
Orders are processed within 1 business day (excluding holidays). Orders placed after noon or on weekends and holidays may begin processing the next business day.
How much does shipping cost?
Standard shipping is $8.00, and it's free on orders of $70.00 or more. Your exact cost is shown at checkout. See our Shipping Policy for details.
How long will delivery take?
Most orders arrive within 10–20 business days after they ship.
Where do you ship?
We currently ship to addresses in the United States.
How can I track my order?
When your order ships, we email you a confirmation with a tracking number and link. You can also view your orders by signing in to your account, or visit our Track Order page.
What is your return policy?
You can request a return within 30 days after your item is delivered. Items must be unused and in their original packaging. Return shipping is free, and we'll provide a return label. Contact us before sending anything back. See our Refund Policy for full details.
Can I cancel or change my order?
You can request a cancellation or changes within 15 minutes after placing your order. Contact us as soon as possible and we'll do our best to help before your order ships.
What if my item arrives damaged or defective?
Please inspect your order when it arrives and contact us right away if anything is damaged, defective, or incorrect.
What payment methods do you accept?
All available payment methods are shown at checkout. Payments are processed securely through Shopify.
How do I contact you?
Email kamlyntrans@gmail.com or use our contact form.